Refund and Return Policy for AM Omirou LTD

At AM Omirou LTD, we aim to ensure customer satisfaction with every purchase. This Refund and Return Policy outlines the conditions under which you may return a product or request a refund.

1. Eligibility for Returns and Refunds

You are eligible for a return or refund under the following conditions:

  • The product is defective, damaged, or incorrect upon delivery.
  • The request is made within 14 days from the date of delivery.

2. Conditions for Returns

To qualify for a return or refund:

  • The product must be in its original condition, unused, and in its original packaging, with all labels intact.
  • You must provide a valid proof of purchase (receipt or invoice).
  • Products that are used, damaged after delivery, or missing parts cannot be returned or refunded.

3. Return Process

To initiate a return or refund:

  1. Contact Us: Notify us at info@amomiroultd.com or call 70001047 within 14 days. Provide your order details and the reason for the return or refund.
  2. Inspection: Once the product is returned, we will inspect it. If it meets the return criteria, we will process your refund or replacement.
  3. Shipping Costs:
    • If the return is due to a defect, damage, or an error on our part, we will cover the shipping costs.
    • For other reasons, the return shipping costs are the responsibility of the customer.

4. Refund Process

  • Refunds will be processed within 14 days of receiving and inspecting the returned item.
  • Refunds will be issued using the original payment method.
  • Shipping fees (if applicable) are non-refundable, except for returns due to defects or errors.

5. Non-Returnable and Non-Refundable Items

The following items cannot be returned or refunded:

  • Customized or personalized products.
  • Items marked as “final sale” or “non-returnable.”
  • Products that have been installed, used, or altered after delivery.

6. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product:

  • Contact us immediately at info@amomiroultd.com or 70001047.
  • We will arrange for a replacement or refund at no additional cost to you.

7. Exchanges

If you wish to exchange a product:

  • Contact us within 14 days of delivery.
  • Exchanges are subject to stock availability.

8. Contact for Support

If you have any questions about returns or refunds, please contact us: